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5 Factors Impacting Customer Lifetime Value

Customer Lifetime Value and Why It’s the Key to Future Success
5 Factors Impacting Automotive Customer Lifetime Value in the Near Future

When a company tries to forecast the future of the automotive industry, trends like electrification and autonomous driving tend to dominate the discussion. While these are crucial factors to consider, they’re far from the only thing that can secure a company’s future. Instead of focusing on the value of their own products, businesses need to look at the value their customers offer.

Maximizing the lifetime value of customers is crucial to ensuring long-term success. But what key factors can businesses leverage to improve customer retention and loyalty? And how can they navigate these emerging trends?