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How Government Connects Patients with Care Professionals

Public Sector: Health Resources and Services Administration
How Government Connects Doctors and Nurses with Those in Need

Improving healthcare access and CX with geospatial tools and IT modernization.

In some areas of the US, people have limited access to nurses, doctors, dentists and mental health professionals. Over several years we’ve been leading the Health Resources and Services Administration (HRSA) through digital business transformation to bring efficiencies and scale to their operations. This digital strategy aligns to their core mission of improving the health of people who need it most, strengthening the health workforce and connecting them to communities in need. Our work connected more than 16,000 health providers with more than 17 million patients.