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2023 Guide to Next
The Trends and Insights That Matter in 2023

It’s time to start planning for what’s next. As another year of unknowns draws near, businesses must continue to rally around the one constant: rising customer expectations. The key question is which trends deserve your focus as you strive for transformational growth.

  • How Predictive Analytics Can Change the CP Industry

    While the growing crystal ball of first-party data can predict anything, it can’t predict everything. Which predictive analytics use cases will provide the most ROI for consumer products firms in 2023?

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  • How Consumer Products Companies Are Democratizing Sustainability

    Sustainability should no longer be a selling point or a bullet on an annual report—it's a shared problem, with a shared solution.

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  • What Does the Metaverse Mean for the CP Industry?

    How CP brands can incorporate authentic values combined with customer-centric principles in Web 3.0.

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  • How the Consumer Products Industry Is Transforming Its Operating Model for a Digitally Enabled World

    As consumer product brands enter a new era, companies are transforming from siloed conglomerates into consumer-driven digital businesses. How and why are the top performers choosing to restructure?

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  • Personalized Customer Experience is the Way to Shine

    As the cost-of-living rises and climate change hits close to home, consumers look toward energy providers for energy-saving tips, ways to cash in on stored-at-home energy, and a commitment to Net Zero goals.

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  • All Roads Lead to Decarbonization

    As decarbonization remains a priority, the search for the “new gold” continues. To reach Net Zero, energy companies must create a roadmap for the next generation of sustainable energy.

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  • DBT: The Must-Have Trend in 2023

    In the ever-volatile energy market, Value Chain Modernization (VCM) will continue to be an integral part of energy and trading companies’ success—because aligning decisions across the value chain leads to smart business decisions.

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  • Coreless Banking Is the Future: Here’s How to Get There

    Banking is undergoing a profound shift as banks move away from legacy tech. But how do you go coreless?

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  • Digital Asset Management: Cut Costs With Blockchain

    With investors gaining trust in digital assets, the race is on to drive growth and reduce costs with blockchain.

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  • What Wealth Managers Should Learn From Fintech

    The customer-centricity of fintechs could be the key to engaging new audiences and changing perceptions of the wealth industry.

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  • How a Platform Model Can Help Wealth Managers Win

    Transform your customer experience and restructure your business model with our unique formula.

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  • The Future of Insurance: Why Digital Is Key to Success

    Data and AI are transforming the insurance industry. Discover the right strategy for your business.

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  • Three Ways Insurers Can Embrace the Metaverse

    Web3? Crypto? The metaverse? Here are three ways you can cut through the noise and transform your business with the newest tech.

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  • How to Create a People-First Medicare Advantage Experience

    Learn how Medicare Advantage providers can meet the rising expectations of digitally savvy enrollees while still achieving acquisition and retention goals.

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  • 4 Trends Defining the Health Industry in 2023

    Find out what’s coming next—from telemedicine and primary care advancements to data-driven engagement strategy, “care anywhere” and more.

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  • 5 Trends Shaping the Public Sector for 2023

    Find out what’s coming next—from AI and machine learning innovations, to federal workforce evolution, acquisition strategies and more.

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  • How Government Connects Patients with Care Professionals

    Find out how our work with the Health Resources and Services Administration (HRSA) increased access to medical care for those in need.

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  • How We Helped Keep the Lights on During COVID-19

    Learn how our work with a State Government helped residents avoid eviction and stay safe during unprecedented times.

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  • How Digital Boosts Citywide Public Defense & Wellness

    Find out how we help the Los Angeles Public Defender’s office fulfill community-wide legal and mental health needs.

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  • How To Stand Out in the Race for Retail Media Networks

    RMNs have already proliferated across the retail industry, but what will determine their future success, and which networks will come out on top?

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  • Retail and Web 3.0 Experiences

    How retailers can create value with the metaverse, NFTs, virtual reality and AI.

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  • The Return to In-store Shopping:  How Technology Is Fueling Customer Experience

    How top retailers will meet customers’ appetites for store experience in 2023 and beyond.

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  • Supply Chain Visibility

    How are top retailers getting closer to achieving their environmental, social and governance (ESG) goals in 2023?

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  • 2023 Trends Defining Telecommunications, Media & Technology

    Find out what’s coming next—from Telco as a Service offerings and churn and loyalty tactics to e-commerce marketplace strategies and more.

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  • Welcome to Marketplaces: The Next Evolution in E-Commerce

    Consider three pathways to creating new, low-risk D2C revenue streams with nominal upfront investments.

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  • Top 5 Questions About Consumer Tech Marketplace Strategy

    Download our Guide to Next eBook and learn how to adapt the proper marketplace model for your business.

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  • Marketplaces: Where Competitors Become Commerce Comrades

    Learn how our marketplace solution generates growth and increases customers, sellers, orders and distribution.

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  • The Top 5 Trends Shaping Transportation & Mobility in 2023

    Find out what’s coming next—from connected car ecosystems and digital shopping to new business models, sustainable mobility alternatives, and more.

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  • Why Customer Experience is the Key to Automotive Success

    Find out how to transform your current business model to meet modern drivers’ digital expectations.

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  • The Future of the Automotive Dealer Experience

    Learn about three trends impacting OEMs and automotive dealers who strive to offer the next level of seamless consumer experiences.

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  • Why Automakers Must Think Like Tech Companies

    Learn how to operate like data-driven mobility companies as 5G begins to forge super-connections between humans and machines.

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  • Regenerative Tourism: Building Sustainable and Luxury Experiences Driven by Technology

    A research-backed selling point for younger consumers—and the future of modern travel.

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  • How Hospitality Brands Can Build Loyalty through Metaverse Technology

    Metaverse user adoption is low, but these new B2B and D2C use cases for the travel industry will increase consumer loyalty and build value as the technology advances.

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  • What Is Bleisure Travel and How Does It Impact the Hospitality Industry?

    How can the travel and hospitality industry capitalize on this growing movement in order to replace lost business travel revenue, increase loyalty and find new customers?

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  • The Food and Dining Industry Enters the Metaverse

    What does the metaverse mean for restaurants, and how should they invest in this growing virtual space?

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